If there's one rule that holds true across every kind of business, it's this: bad customer experience is bad for business. It doesn't matter whether you're running a restaurant, plumbing service, or e-commerce store – if your customers are unhappy, they won't come back and they may tell their friends to avoid you, too. Even things like website uptime and delivery time, which you as an entrepreneur don't have direct control over are a huge impact. That's why it pays off to work with reliable partners. We have teamed up with Mozello to share customer experience best practices and insights in our upcoming webinar “Why customer experience is the core of your business”. On November 16, 2022 at 16:00 (GMT +2:00 Helsinki) Webinar duration: 1 hour Apply for the FREE webinar and receive a link in your email: https://bit.ly/3NZqgrY The webinar will feature: Kārlis Blūmentāls, CEO at Mozello is entrepreneur, software engineer, UX specialist. Founder of several IT companies, brands and platforms. Involved in creating and marketing software-based products since 2000. Experienced in the field of scalable, cloud based SaaS platform development. Arturs Svalbe has been a DHL EXPRESS LATVIA e-commerce specialist for four years and has been helping start-ups start and develop in the international market. Arturs has helped Baltic companies to adapt to the new rules after the introduction of Brexit, organized informative seminars, and conducted webinars on how to optimize the e-commerce business.
